At Woodlas, your trust is our most valuable asset. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, and services. By accessing or using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit or shop with Woodlas, we may collect the following types of information:

• Personal Information: Your name, email address, phone number, billing/shipping address, and payment details.
  
• Order Information: Details of products purchased, order history, and preferences.
  
• Technical Information: IP address, browser type, device information, and browsing patterns on our website.
  
• Communication Data: Any messages, feedback, or inquiries you send us via email, forms, or customer service channels.
  

2. How We Use Your Information

We use your data responsibly and only for purposes that enhance your experience with Woodlas:

• To process and deliver your orders.
  
• To provide customer support and respond to your queries.
  
• To send updates, offers, and promotional communication (only if you opt-in).
  
• To improve our website’s performance, product offerings, and services.
  
• To comply with legal requirements and prevent fraudulent activities.
  

3. Data Protection & Security

At Woodlas, we take your privacy seriously:

• All payment transactions are encrypted and processed through secure gateways.
  
• We implement strict technical and organizational measures to safeguard your personal data from unauthorized access, misuse, or disclosure.
  
• Only authorized personnel have access to sensitive information, and they are bound by confidentiality obligations.
  

4. Sharing of Information

We respect your privacy and never sell your personal information. However, we may share limited data in the following cases:

• Service Providers: Trusted third-party partners who assist in logistics, payments, marketing, or IT support.
  
• Legal Obligations: When required by law, regulation, or government authority.
  
• Business Transfers: In the event of a merger, acquisition, or restructuring of Woodlas.
  

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve site functionality and navigation.
  
• Personalize your shopping experience.
  
• Analyze traffic and performance for continuous improvement.
  

You can choose to disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights

As a valued customer, you have the right to:

• Access, update, or correct your personal information.
  
• Request deletion of your data (subject to legal obligations).
  
• Opt out of promotional communications at any time.
  
• Withdraw consent for data processing where applicable.
  

To exercise these rights, you can contact us at support@woodlqa

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of such third-party websites.

9. Children’s Privacy

Woodlas does not knowingly collect personal information from individuals under the age of 18. If we become aware that such data has been collected, we will take immediate steps to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or customer feedback. Any updates will be posted on this page with a revised “Last Updated” date.